Returns & Refunds
Returns & Refunds
Our 100% Satisfaction Guarantee
We stand behind the quality of every Debaj Tobacco product you purchase.
1. Return Eligibility Window
Eligible products can be returned within **14 business days** of delivery. Items must be unopened, in their original packaging, and in resalable condition.
2. Refund Process
Once we receive your return, our team inspects the item. Approved refunds are issued to your original payment method within 5–7 business days.
3. Exchanges
If you need a different flavor or product variant, contact our support team and we will arrange an exchange where possible.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect product, we will replace it at no extra cost. Please report the issue within 48 hours of delivery with photos of the damage.
Someone just purchased